Privacy Policy for OpalGlow Medspa

Effective Date: 06/01/2025
Last Updated: 06/01/2025

OpalGlow Medspa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information across our website, booking portal, and communication platforms.

1. Information We Collect

We collect the following types of information when you interact with our site or services:

  • Personal Identifiers: Name, email, phone number, date of birth

  • Health Information: Intake forms, treatment details, photos (via Aesthetic Record)

  • Payment Details: Billing name, address, partial card details (via Stripe or other processors)

  • Device & Usage Data: IP address, browser/device type, pages visited

  • Tracking Data: Cookies, Facebook Pixel, Google Analytics data

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Deliver aesthetic services and medical documentation

  • Send appointment reminders, confirmations, and promotional offers

  • Improve our website, marketing, and customer service

  • Comply with legal and regulatory requirements

3. SMS, Email, and Call Communications

By providing your contact information, you consent to receive:

  • Appointment-related texts, calls, and emails

  • Promotional updates, offers, and announcements

Message frequency may vary. Standard message and data rates may apply.

To opt out:

  • Text STOP to unsubscribe from SMS

  • Click Unsubscribe at the bottom of emails

  • Contact us at customerservice@opalglowmedspa.com

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and measure performance. Tools may include:

  • Google Analytics

  • Facebook/Meta Pixel

You can control cookie preferences in your browser settings.

5. Third-Party Services

Your data may be securely shared with trusted partners:

  • Aesthetic Record – patient records and bookings

  • Stripe – payment processing

  • Email/SMS platforms – appointment and marketing messages

  • Meta / Google – ad tracking and analytics

We never sell your personal information.

6. Data Security

We use industry-standard safeguards including:

  • Encrypted transmission

  • Secure servers and firewalls

  • Access controls

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Update or correct your data

  • Request deletion of non-medical data

  • Opt out of promotional communication

To exercise any rights, email us at customerservice@opalglowmedspa.com.

8. HIPAA Compliance

For information about how we protect your health records and comply with HIPAA, please visit our HIPAA Notice of Privacy Practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be available at this URL. Continued use of our services indicates your agreement with the updated policy.

10. Contact Us

OpalGlow Medspa
655 Amboy Ave, Suite 403
Woodbridge, NJ 07095
📧 customerservice@opalglowmedspa.com